The 2024 OECD Survey on Public Service Leadership and Capability provides practitioners, academics and civil society with an overview of central and federal administrations’ practices across OECD member countries.\n \t
\nThe content of the 2024 database was collected using an online questionnaire and a glossary was also provided.\n\t
\n \tThe 2024 dataset provides information on the following topics:
\n\t\n\tThe 2024 database comprises responses from 35 OECD countries1 and the data refers only to central/federal government practices as of 1 January 2024. Respondents were predominantly officials from central human resource management administrations. The content of the database draws heavily upon self-reporting from governments representing the country’s own assessment of current practices and procedures.
\n\tResults were published in Public Employment and Management 2023: Towards a More Flexible Public Service.. \n\t
\n\n1 For 2024, data for for Colombia, Iceland and the United States are not available.", "fields": { "REF_AREA": { "type": "dimension", "concept": "REF_AREA", "label": "Reference area", "description": "", "codelist": "CL_AREA" }, "FREQ": { "type": "dimension", "concept": "FREQ", "label": "Frequency of observation", "description": "Time interval at which observations occur over a given time period.", "codelist": "CL_FREQ" }, "MEASURE": { "type": "dimension", "concept": "MEASURE", "label": "Measure", "description": "", "codelist": "CL_MEASURE_QDD_PSLC_2024" }, "TIME_PERIOD": { "type": "time", "label": "Time period", "description": "Observation time period" }, "OBS_STATUS": { "type": "attribute", "concept": "OBS_STATUS", "label": "Observation status", "description": "Information on the quality of a value or an unusual or missing value.", "codelist": "CL_OBS_STATUS" }, "UNIT_MULT": { "type": "attribute", "concept": "UNIT_MULT", "label": "Unit multiplier", "description": "Exponent in base 10 specified so that multiplying the observation numeric values by 10^UNIT_MULT gives a value expressed in the unit of measure.", "codelist": "CL_UNIT_MULT" }, "OBS_VALUE": { "type": "measure", "concept": "OBS_VALUE", "label": "Observation value", "description": "Value of a particular variable." } }, "codelists": { "CL_MEASURE_QDD_PSLC_2024": { "Module_6": "HRM Institutions", "Q_MC_Q1_6": "1. Which of the following institutions exist to lead, implement and/or enforce people management and HRM policies at the central/federal level of government?", "Q_MC_Q1_6-CSCOM": "Civil service commission (independent of direct ministerial control)", "Q_MC_Q1_6-CENTHRM": "Central HRM body within a ministry or centre of government responsible for all central government public servants", "Q_MC_Q1_6-SPECMIN": "Specialised ministry or agency dedicated primarily to HRM", "Q_MC_Q1_6-INMINS": "HRM bodies/units within individual line ministries/departments", "Q_MC_Q1_6-SPECBODY": "Specialised body/institution for senior-level public servants only", "Q_MC_Q1_6-other": "other", "Q_LR_Q1_6a": "1.2. If selected \"Central HRM body\" above, where is the central HRM unit located in government?", "Q_MC_Q2_6": "2. Are there any inter-ministerial structures/working groups established to coordinate on any of the following issues/reform plans?", "Q_MC_Q2-DEI": "Diversity, equity and inclusion", "Q_MC_Q2-RESKILL": "Reskilling", "Q_MC_Q2-WFRCEPL": "Workforce planning", "Q_MC_Q2-ONBOARD": "Onboarding", "Q_MC_Q2-RECRUIT": "Recruitment processes", "Q_MC_Q2-EMPATTR": "Employer attractiveness", "Q_MC_Q2-CARPATH": "Improving career pathing", "Q_MC_Q2-MOBILITY": "Inter-ministerial mobility", "Q_MC_Q2-REFORM": "Reform planning/follow-up", "Q_MC_Q2-WELLNESS": "Wellness/wellbeing", "Q_MC_Q2-TMLEADER": "Talent management for leadership", "Q_MC_Q2-NO": "No inter-ministerial structures/working groups", "Q_MC_Q2-other": "other", "Q_MC_Q3_6": "3. Which of the following have been identified as priorities for the HR function for the coming years?", "Q_MC_Q3-DELEGATE": "Delegating additional HR functions to individual ministries and agencies", "Q_MC_Q3-CENTRAL": "Centralising additional HR functions", "Q_MC_Q3-DATACAP": "Improving HR data capabilities to better support senior leadership", "Q_MC_Q3-HRROLES": "Introducing new types of HR roles (e.g., people analytics, HR business partners, etc.)", "Q_MC_Q3-SELFSERV": "Introducing new or better options for self-service", "Q_MC_Q3-EXTCONS": "Use of external consultancies for specialised HR advice", "Q_MC_Q3-AI": "Introducing/expanding use of AI for HR functions", "Q_MC_Q3-INTEGRATE": "Better integration of HR practices/policies across government (e.g., recruitment, employee development, talent management, etc.)", "Q_MC_Q3-ITSYSTEM": "Improving HR IT systems", "Q_MC_Q3-HYBRIDWRK": "Adapting HR policies and tools to support hybrid or remote working arrangements", "Q_MC_Q3-NONE": "None of the above", "Q_MC_Q3-other": "other", "Q_MC_Q4_6": "4. Which challenges, if any, are present when it comes to capacity and capability in the central/federal government on HRM policies and reforms?", "Q_MC_Q4-POLSUP": "Lack of political support", "Q_MC_Q4-EXPERTISE": "Lack of expertise", "Q_MC_Q4-COMPINT": "Competing interests in different institutions", "Q_MC_Q4-FINANCE": "Lack of financing", "Q_MC_Q4-COORDCOMMS": "Lack of cross-institutional coordination and communication", "Q_MC_Q4-OWNERSHIP": "Lack of institutional ownership of the reforms", "Q_MC_Q4-SLCOMMIT": "Lack of senior leadership commitment", "Q_MC_Q4-ITINFRAST": "Lack of IT infrastructure", "Q_MC_Q4-DATA": "Lack of consistent or coherent data to support decision-making", "Q_MC_Q4-PERSONNEL": "Lack of personnel", "Q_MC_Q4-NONE": "None of the above", "Q_AN_Q5_6": "5. Which institution carries out each of the following activities?", "Q_AN_Q5-BUDGSRSTFF_CENTHRM": "Setting annual budget envelope for senior staff compensation/remuneration-Central HRM body and/or Centre of Government", "Q_AN_Q5-BUDGSRSTFF_CSC": "Setting annual budget envelope for senior staff compensation/remuneration-Civil Service Commission", "Q_AN_Q5-BUDGSRSTFF_MOF": "Setting annual budget envelope for senior staff compensation/remuneration-Ministry of Finance", "Q_AN_Q5-BUDGSRSTFF_INDVMIN": "Setting annual budget envelope for senior staff compensation/remuneration-Each line ministry or agency", "Q_AN_Q5-BUDGSRSTFF_UNIT": "Setting annual budget envelope for senior staff compensation/remuneration-Unit/team level", "Q_AN_Q5-BUDGSRSTFF_OTHER": "Setting annual budget envelope for senior staff compensation/remuneration-other", "Q_AN_Q5-BUDGSRSTFF_NA": "Setting annual budget envelope for senior staff compensation/remuneration-Not applicable", "Q_AN_Q5-BUDGSTFF_CENTHRM": "Setting annual budget envelope for non-senior staff compensation/remuneration-Central HRM body and/or Centre of Government", "Q_AN_Q5-BUDGSTFF_CSC": "Setting annual budget envelope for non-senior staff compensation/remuneration-Civil Service Commission", "Q_AN_Q5-BUDGSTFF_MOF": "Setting annual budget envelope for non-senior staff compensation/remuneration-Ministry of Finance", "Q_AN_Q5-BUDGSTFF_INDVMIN": "Setting annual budget envelope for non-senior staff compensation/remuneration-Each line ministry or agency", "Q_AN_Q5-BUDGSTFF_UNIT": "Setting annual budget envelope for non-senior staff compensation/remuneration-Unit/team level", "Q_AN_Q5-BUDGSTFF_OTHER": "Setting annual budget envelope for non-senior staff compensation/remuneration-other", "Q_AN_Q5-BUDGSTFF_NA": "Setting annual budget envelope for non-senior staff compensation/remuneration-Not applicable", "Q_AN_Q5-RETIREPENS_CENTHRM": "Determining/setting retirement and pension plans-Central HRM body and/or Centre of Government", "Q_AN_Q5-RETIREPENS_CSC": "Determining/setting retirement and pension plans-Civil Service Commission", "Q_AN_Q5-RETIREPENS_MOF": "Determining/setting retirement and pension plans-Ministry of Finance", "Q_AN_Q5-RETIREPENS_INDVMIN": "Determining/setting retirement and pension plans-Each line ministry or agency", "Q_AN_Q5-RETIREPENS_UNIT": "Determining/setting retirement and pension plans-Unit/team level", "Q_AN_Q5-RETIREPENS_OTHER": "Determining/setting retirement and pension plans-other", "Q_AN_Q5-RETIREPENS_NA": "Determining/setting retirement and pension plans-Not applicable", "Q_AN_Q5-PAYSCALE_CENTHRM": "Determining and updating pay scales-Central HRM body and/or Centre of Government", "Q_AN_Q5-PAYSCALE_CSC": "Determining and updating pay scales-Civil Service Commission", "Q_AN_Q5-PAYSCALE_MOF": "Determining and updating pay scales-Ministry of Finance", "Q_AN_Q5-PAYSCALE_INDVMIN": "Determining and updating pay scales-Each line ministry or agency", "Q_AN_Q5-PAYSCALE_UNIT": "Determining and updating pay scales-Unit/team level", "Q_AN_Q5-PAYSCALE_OTHER": "Determining and updating pay scales-other", "Q_AN_Q5-PAYSCALE_NA": "Determining and updating pay scales-Not applicable", "Q_AN_Q5-BENS_CENTHRM": "Determining and updating benefits-Central HRM body and/or Centre of Government", "Q_AN_Q5-BENS_CSC": "Determining and updating benefits-Civil Service Commission", "Q_AN_Q5-BENS_MOF": "Determining and updating benefits-Ministry of Finance", "Q_AN_Q5-BENS_INDVMIN": "Determining and updating benefits-Each line ministry or agency", "Q_AN_Q5-BENS_UNIT": "Determining and updating benefits-Unit/team level", "Q_AN_Q5-BENS_OTHER": "Determining and updating benefits-other", "Q_AN_Q5-BENS_NA": "Determining and updating benefits-Not applicable", "Q_AN_Q5-SETVARPAY_CENTHRM": "Setting the policy of any variable portion of pay (performance-related or other)-Central HRM body and/or Centre of Government", "Q_AN_Q5-SETVARPAY_CSC": "Setting the policy of any variable portion of pay (performance-related or other)-Civil Service Commission", "Q_AN_Q5-SETVARPAY_MOF": "Setting the policy of any variable portion of pay (performance-related or other)-Ministry of Finance", "Q_AN_Q5-SETVARPAY_INDVMIN": "Setting the policy of any variable portion of pay (performance-related or other)-Each line ministry or agency", "Q_AN_Q5-SETVARPAY_UNIT": "Setting the policy of any variable portion of pay (performance-related or other)-Unit/team level", "Q_AN_Q5-SETVARPAY_OTHER": "Setting the policy of any variable portion of pay (performance-related or other)-other", "Q_AN_Q5-SETVARPAY_NA": "Setting the policy of any variable portion of pay (performance-related or other)-Not applicable", "Q_AN_Q5-DISTVARPAY_CENTHRM": "Distributing/paying out any variable portion of pay (performance-related or other)-Central HRM body and/or Centre of Government", "Q_AN_Q5-DISTVARPAY_CSC": "Distributing/paying out any variable portion of pay (performance-related or other)-Civil Service Commission", "Q_AN_Q5-DISTVARPAY_MOF": "Distributing/paying out any variable portion of pay (performance-related or other)-Ministry of Finance", "Q_AN_Q5-DISTVARPAY_INDVMIN": "Distributing/paying out any variable portion of pay (performance-related or other)-Each line ministry or agency", "Q_AN_Q5-DISTVARPAY_UNIT": "Distributing/paying out any variable portion of pay (performance-related or other)-Unit/team level", "Q_AN_Q5-DISTVARPAY_OTHER": "Distributing/paying out any variable portion of pay (performance-related or other)-other", "Q_AN_Q5-DISTVARPAY_NA": "Distributing/paying out any variable portion of pay (performance-related or other)-Not applicable", "Q_AN_Q5-FLEXIB_CENTHRM": "Determining flexibility of working conditions (teleworking, number of hours, etc.)-Central HRM body and/or Centre of Government", "Q_AN_Q5-FLEXIB_CSC": "Determining flexibility of working conditions (teleworking, number of hours, etc.)-Civil Service Commission", "Q_AN_Q5-FLEXIB_MOF": "Determining flexibility of working conditions (teleworking, number of hours, etc.)-Ministry of Finance", "Q_AN_Q5-FLEXIB_INDVMIN": "Determining flexibility of working conditions (teleworking, number of hours, etc.)-Each line ministry or agency", "Q_AN_Q5-FLEXIB_UNIT": "Determining flexibility of working conditions (teleworking, number of hours, etc.)-Unit/team level", "Q_AN_Q5-FLEXIB_OTHER": "Determining flexibility of working conditions (teleworking, number of hours, etc.)-other", "Q_AN_Q5-FLEXIB_NA": "Determining flexibility of working conditions (teleworking, number of hours, etc.)-Not applicable", "Q_AN_Q5-DESRECRUIT_CENTHRM": "Designing the recruitment policy-Central HRM body and/or Centre of Government", "Q_AN_Q5-DESRECRUIT_CSC": "Designing the recruitment policy-Civil Service Commission", "Q_AN_Q5-DESRECRUIT_MOF": "Designing the recruitment policy-Ministry of Finance", "Q_AN_Q5-DESRECRUIT_INDVMIN": "Designing the recruitment policy-Each line ministry or agency", "Q_AN_Q5-DESRECRUIT_UNIT": "Designing the recruitment policy-Unit/team level", "Q_AN_Q5-DESRECRUIT_OTHER": "Designing the recruitment policy-other", "Q_AN_Q5-DESRECRUIT_NA": "Designing the recruitment policy-Not applicable", "Q_AN_Q5-RUNSRRECRUIT_CENTHRM": "Running the recruitment of senior-level public servants-Central HRM body and/or Centre of Government", "Q_AN_Q5-RUNSRRECRUIT_CSC": "Running the recruitment of senior-level public servants-Civil Service Commission", "Q_AN_Q5-RUNSRRECRUIT_MOF": "Running the recruitment of senior-level public servants-Ministry of Finance", "Q_AN_Q5-RUNSRRECRUIT_INDVMIN": "Running the recruitment of senior-level public servants-Each line ministry or agency", "Q_AN_Q5-RUNSRRECRUIT_UNIT": "Running the recruitment of senior-level public servants-Unit/team level", "Q_AN_Q5-RUNSRRECRUIT_OTHER": "Running the recruitment of senior-level public servants-other", "Q_AN_Q5-RUNSRRECRUIT_NA": "Running the recruitment of senior-level public servants-Not applicable", "Q_AN_Q5-RUNRECRUITPS_CENTHRM": "Running the recruitment of public servants-Central HRM body and/or Centre of Government", "Q_AN_Q5-RUNRECRUITPS_CSC": "Running the recruitment of public servants-Civil Service Commission", "Q_AN_Q5-RUNRECRUITPS_MOF": "Running the recruitment of public servants-Ministry of Finance", "Q_AN_Q5-RUNRECRUITPS_INDVMIN": "Running the recruitment of public servants-Each line ministry or agency", "Q_AN_Q5-RUNRECRUITPS_UNIT": "Running the recruitment of public servants-Unit/team level", "Q_AN_Q5-RUNRECRUITPS_OTHER": "Running the recruitment of public servants-other", "Q_AN_Q5-RUNRECRUITPS_NA": "Running the recruitment of public servants-Not applicable", "Q_AN_Q5-RUNRECRUITTS_CENTHRM": "Running the recruitment of temporary staff-Central HRM body and/or Centre of Government", "Q_AN_Q5-RUNRECRUITTS_CSC": "Running the recruitment of temporary staff-Civil Service Commission", "Q_AN_Q5-RUNRECRUITTS_MOF": "Running the recruitment of temporary staff-Ministry of Finance", "Q_AN_Q5-RUNRECRUITTS_INDVMIN": "Running the recruitment of temporary staff-Each line ministry or agency", "Q_AN_Q5-RUNRECRUITTS_UNIT": "Running the recruitment of temporary staff-Unit/team level", "Q_AN_Q5-RUNRECRUITTS_OTHER": "Running the recruitment of temporary staff-other", "Q_AN_Q5-RUNRECRUITTS_NA": "Running the recruitment of temporary staff-Not applicable", "Q_AN_Q5-NMBROLES_CENTHRM": "Deciding on the number and type of positions/roles to open-Central HRM body and/or Centre of Government", "Q_AN_Q5-NMBROLES_CSC": "Deciding on the number and type of positions/roles to open-Civil Service Commission", "Q_AN_Q5-NMBROLES_MOF": "Deciding on the number and type of positions/roles to open-Ministry of Finance", "Q_AN_Q5-NMBROLES_INDVMIN": "Deciding on the number and type of positions/roles to open-Each line ministry or agency", "Q_AN_Q5-NMBROLES_UNIT": "Deciding on the number and type of positions/roles to open-Unit/team level", "Q_AN_Q5-NMBROLES_OTHER": "Deciding on the number and type of positions/roles to open-other", "Q_AN_Q5-NMBROLES_NA": "Deciding on the number and type of positions/roles to open-Not applicable", "Q_AN_Q5-GRADES_CENTHRM": "Designing the post-classification system – grades-Central HRM body and/or Centre of Government", "Q_AN_Q5-GRADES_CSC": "Designing the post-classification system – grades-Civil Service Commission", "Q_AN_Q5-GRADES_MOF": "Designing the post-classification system – grades-Ministry of Finance", "Q_AN_Q5-GRADES_INDVMIN": "Designing the post-classification system – grades-Each line ministry or agency", "Q_AN_Q5-GRADES_UNIT": "Designing the post-classification system – grades-Unit/team level", "Q_AN_Q5-GRADES_OTHER": "Designing the post-classification system – grades-other", "Q_AN_Q5-GRADES_NA": "Designing the post-classification system – grades-Not applicable", "Q_AN_Q5-ONBOARD_CENTHRM": "Onboarding new staff-Central HRM body and/or Centre of Government", "Q_AN_Q5-ONBOARD_CSC": "Onboarding new staff-Civil Service Commission", "Q_AN_Q5-ONBOARD_MOF": "Onboarding new staff-Ministry of Finance", "Q_AN_Q5-ONBOARD_INDVMIN": "Onboarding new staff-Each line ministry or agency", "Q_AN_Q5-ONBOARD_UNIT": "Onboarding new staff-Unit/team level", "Q_AN_Q5-ONBOARD_OTHER": "Onboarding new staff-other", "Q_AN_Q5-ONBOARD_NA": "Onboarding new staff-Not applicable", "Q_AN_Q5-EXTCOMMS_CENTHRM": "External branding and communications-Central HRM body and/or Centre of Government", "Q_AN_Q5-EXTCOMMS_CSC": "External branding and communications-Civil Service Commission", "Q_AN_Q5-EXTCOMMS_MOF": "External branding and communications-Ministry of Finance", "Q_AN_Q5-EXTCOMMS_INDVMIN": "External branding and communications-Each line ministry or agency", "Q_AN_Q5-EXTCOMMS_UNIT": "External branding and communications-Unit/team level", "Q_AN_Q5-EXTCOMMS_OTHER": "External branding and communications-other", "Q_AN_Q5-EXTCOMMS_NA": "External branding and communications-Not applicable", "Q_AN_Q5-STRWRKPLN_CENTHRM": "Producing strategic workforce plans-Central HRM body and/or Centre of Government", "Q_AN_Q5-STRWRKPLN_CSC": "Producing strategic workforce plans-Civil Service Commission", "Q_AN_Q5-STRWRKPLN_MOF": "Producing strategic workforce plans-Ministry of Finance", "Q_AN_Q5-STRWRKPLN_INDVMIN": "Producing strategic workforce plans-Each line ministry or agency", "Q_AN_Q5-STRWRKPLN_UNIT": "Producing strategic workforce plans-Unit/team level", "Q_AN_Q5-STRWRKPLN_OTHER": "Producing strategic workforce plans-other", "Q_AN_Q5-STRWRKPLN_NA": "Producing strategic workforce plans-Not applicable", "Q_AN_Q5-EMPSURV_CENTHRM": "Running employee surveys-Central HRM body and/or Centre of Government", "Q_AN_Q5-EMPSURV_CSC": "Running employee surveys-Civil Service Commission", "Q_AN_Q5-EMPSURV_MOF": "Running employee surveys-Ministry of Finance", "Q_AN_Q5-EMPSURV_INDVMIN": "Running employee surveys-Each line ministry or agency", "Q_AN_Q5-EMPSURV_UNIT": "Running employee surveys-Unit/team level", "Q_AN_Q5-EMPSURV_OTHER": "Running employee surveys-other", "Q_AN_Q5-EMPSURV_NA": "Running employee surveys-Not applicable", "Q_MC_Q6_6": "6. Which of the following institutions exist at a central level to provide oversight for compliance with HRM norms, standards and policies at the central/federal level of government?", "Q_MC_Q6-CSC": "Civil service commission", "Q_MC_Q6-NONJUD": "Non-judicial entity responsible for addressing public servants' ethical concerns/violations and/or misconduct (e.g., ethics body or disciplinary board)", "Q_MC_Q6-JUD": "Special judicial or administrative tribunal with the right to rule on public service matters", "Q_MC_Q6-MERIT": "Merit-protection board or merit-related oversight body to decide on matters related to appointment, recruitment and promotion decisions", "Q_MC_Q6-other": "other", "Q_AN_Q7_6": "7. Which best describes the following institution’s role in overseeing HRM matters?", "Q_AN_Q7-CENTHRM_ADV": "Central HRM body or centre of government-Advisory (can issue guidance and advice)", "Q_AN_Q7-CENTHRM_INVEST": "Central HRM body or centre of government-Investigative / adjudicative (can investigate and make decisions/ rulings)", "Q_AN_Q7-CENTHRM_ENFORCE": "Central HRM body or centre of government-Enforcement (can issue and implement sanctions)", "Q_AN_Q7-CENTHRM_OTHER": "Central HRM body or centre of government-other", "Q_AN_Q7-CENTHRM_NA": "Central HRM body or centre of government-Not applicable / does not exist in my country", "Q_AN_Q7-CSC_ADV": "Civil service commission-Advisory (can issue guidance and advice)", "Q_AN_Q7-CSC_INVEST": "Civil service commission-Investigative / adjudicative (can investigate and make decisions/ rulings)", "Q_AN_Q7-CSC_ENFORCE": "Civil service commission-Enforcement (can issue and implement sanctions)", "Q_AN_Q7-CSC_OTHER": "Civil service commission-other", "Q_AN_Q7-CSC_NA": "Civil service commission-Not applicable / does not exist in my country", "Q_AN_Q7-NUNJUD_ADV": "Non-judicial entity responsible for addressing public servants' ethical concerns/violations and/or misconduct (e.g., ethics body or disciplinary board)-Advisory (can issue guidance and advice)", "Q_AN_Q7-NUNJUD_INVEST": "Non-judicial entity responsible for addressing public servants' ethical concerns/violations and/or misconduct (e.g., ethics body or disciplinary board)-Investigative / adjudicative (can investigate and make decisions/ rulings)", "Q_AN_Q7-NUNJUD_ENFORCE": "Non-judicial entity responsible for addressing public servants' ethical concerns/violations and/or misconduct (e.g., ethics body or disciplinary board)-Enforcement (can issue and implement sanctions)", "Q_AN_Q7-NUNJUD_OTHER": "Non-judicial entity responsible for addressing public servants' ethical concerns/violations and/or misconduct (e.g., ethics body or disciplinary board)-other", "Q_AN_Q7-NUNJUD_NA": "Non-judicial entity responsible for addressing public servants' ethical concerns/violations and/or misconduct (e.g., ethics body or disciplinary board)-Not applicable / does not exist in my country", "Q_AN_Q7-JUD_ADV": "Special judicial or administrative tribunal with the right to rule on public service matters-Advisory (can issue guidance and advice)", "Q_AN_Q7-JUD_INVEST": "Special judicial or administrative tribunal with the right to rule on public service matters-Investigative / adjudicative (can investigate and make decisions/ rulings)", "Q_AN_Q7-JUD_ENFORCE": "Special judicial or administrative tribunal with the right to rule on public service matters-Enforcement (can issue and implement sanctions)", "Q_AN_Q7-JUD_OTHER": "Special judicial or administrative tribunal with the right to rule on public service matters-other", "Q_AN_Q7-JUD_NA": "Special judicial or administrative tribunal with the right to rule on public service matters-Not applicable / does not exist in my country", "Q_AN_Q7-MERIT_ADV": "Merit protection board or merit-related oversight body to decide on matters related to appointment, recruitment and promotion decisions-Advisory (can issue guidance and advice)", "Q_AN_Q7-MERIT_INVEST": "Merit protection board or merit-related oversight body to decide on matters related to appointment, recruitment and promotion decisions-Investigative / adjudicative (can investigate and make decisions/ rulings)", "Q_AN_Q7-MERIT_ENFORCE": "Merit protection board or merit-related oversight body to decide on matters related to appointment, recruitment and promotion decisions-Enforcement (can issue and implement sanctions)", "Q_AN_Q7-MERIT_OTHER": "Merit protection board or merit-related oversight body to decide on matters related to appointment, recruitment and promotion decisions-other", "Q_AN_Q7-MERIT_NA": "Merit protection board or merit-related oversight body to decide on matters related to appointment, recruitment and promotion decisions-Not applicable / does not exist in my country", "Q_AN_Q7-OTHER_ADV": "Other oversight institutions-Advisory (can issue guidance and advice)", "Q_AN_Q7-OTHER_INVEST": "Other oversight institutions-Investigative / adjudicative (can investigate and make decisions/ rulings)", "Q_AN_Q7-OTHER_ENFORCE": "Other oversight institutions-Enforcement (can issue and implement sanctions)", "Q_AN_Q7-OTHER_OTHER": "Other oversight institutions-other", "Q_AN_Q7-OTHER_NA": "Other oversight institutions-Not applicable / does not exist in my country", "Q_AT_Q8_6": "8. Who appoints the head(s) of the institutions?", "Q_AT_Q8-CENTHRM": "Central HRM body or centre of government", "Q_AT_Q8-CSC": "Civil service commission", "Q_AT_Q8-NONJUD": "Non-judicial entity responsible for addressing public servants' ethical concerns/violations and/or misconduct (e.g., ethics body or disciplinary board)", "Q_AT_Q8-JUD": "Special judicial or administrative tribunal with the right to rule on public service matters", "Q_AT_Q8-MERIT": "Merit protection board or merit-related oversight body to decide on matters related to appointment, recruitment and promotion decisions", "Q_AT_Q8-OTHER": "Other oversight institutions", "Q_AT_Q9_6": "9. For how long are the board of directors/heads of the following institutions appointed?", "Q_AT_Q9_6-CENTHRM": "Central HRM body or centre of government", "Q_AT_Q9_6-CSC": "Civil service commission", "Q_AT_Q9_6-NONJUD": "Non-judicial entity responsible for addressing public servants' ethical concerns/violations and/or misconduct (e.g., ethics body or disciplinary board)", "Q_AT_Q9_6-JUD": "Special judicial or administrative tribunal with the right to rule on public service matters", "Q_AT_Q9_6-MERIT": "Merit protection board or merit-related oversight body to decide on matters related to appointment, recruitment and promotion decisions", "Q_AT_Q9_6-OTHER": "Other oversight institutions", "Q_MC_Q10_6": "10. Are data collected on any of the following at a central level?", "Q_MC_Q10-RECRUIT": "Complaints on recruitment decisions", "Q_MC_Q10-PROM": "Complaints on promotion decisions", "Q_MC_Q10-DISCR": "Complaints about discrimination, bullying and harassment", "Q_MC_Q10-DISCIPL": "Disciplinary cases brought up against public servants", "Q_MC_Q10-NONE": "No data collected on formal complaints or disciplinary cases at a central level", "Module_7": "Performance Management", "Q_MC_Q1_7": "1. Is formalised performance assessment mandatory for public servants?", "Q_MC_Q1-YPOLADV": "Yes, for ministerial / political advisors", "Q_MC_Q1-YSLPS": "Yes, for senior-level public servants", "Q_MC_Q1-YMIDMAN": "Yes, for middle managers", "Q_MC_Q1-YNONMAN": "Yes, for non-managerial professional staff", "Q_MC_Q1-NO": "Not mandatory for any", "Q_AT_Q2_7": "2. Which types of performance assessments and tools are used for individuals and to what extent?", "Q_AT_Q2-INDCI": "Individual meetings or check-ins with immediate superior or up to two levels above", "Q_AT_Q2-INDHR": "Individual meeting with HR officer", "Q_AT_Q2-SELFSET": "Employees set performance objectives and goals with manager approval / validation", "Q_AT_Q2-SELFEVAL": "Employee self-evaluation of performance", "Q_AT_Q2-WRITTEN": "Written feedback from a superior", "Q_AT_Q2-ILP": "Individual learning plans", "Q_AT_Q2-360DEG": "360-degree feedback", "Q_AT_Q2-UPWARD": "Upward feedback surveys", "Q_AT_Q2-OTHER": "other", "Q_MC_Q2a_7": "2.1. If selected anything other than ‘not used/not applicable’ to ‘360-degree feedback’ above, who provides the 360-degree feedback?", "Q_MC_Q2a-PEERS": "Peers within the division / team", "Q_MC_Q2a-EMPLOY": "Employees from different divisions", "Q_MC_Q2a-MANAG": "Managers", "Q_MC_Q2a-EXTERNAL": "External stakeholders outside of the organisation", "Q_MC_Q2a-other": "other", "Q_MC_Q2b_7": "2.2. If selected anything other than ‘not used/not applicable’ to ‘360-degree feedback’ above, which employees are assessed by 360-degree feedback?", "Q_MC_Q2b-POLADV": "Ministerial / political advisors", "Q_MC_Q2b-SLPS": "Senior-level public servants", "Q_MC_Q2b-MIDMAN": "Middle managers", "Q_MC_Q2b-NONMAN": "Non-managerial professional staff", "Q_MC_Q2b-other": "other", "Q_MC_Q2c_7": "2.3. If selected anything other than ‘not used/not applicable’ to ‘Employees set performance objectives and goals with manager approval/validation’ above, what baseline do employees use to develop their performance objectives in preparation for performance assessments?", "Q_MC_Q2c-GOVSTRAT": "Government strategies / priorities", "Q_MC_Q2c-ORGSTRAT": "Organisational strategies / priorities", "Q_MC_Q2c-ILP": "Individual learning plans and career goals", "Q_MC_Q2c-JOBDESC": "Job description for the current position", "Q_MC_Q2c-COMPFRMWRK": "Competency framework(s)", "Q_MC_Q2c-VALUES": "Values statement", "Q_MC_Q2c-PASTPA": "Past performance assessments", "Q_MC_Q2c-TEAMOBJ": "Team-level objectives", "Q_MC_Q2c-INNOVOBJ": "Innovation objectives", "Q_MC_Q2c-EMOTINT": "Emotional intelligence / interpersonal skills", "Q_MC_Q2c-other": "other", "Q_AT_Q3_7": "3. At what frequency are different types of performance assessments used?", "Q_AT_Q3-INDCI": "Individual meetings or check-ins with immediate superior or up to two levels above", "Q_AT_Q3-INDHR": "Individual meeting with HR officer", "Q_AT_Q3-SELFSET": "Employees set performance objectives and goals with manager approval/validation", "Q_AT_Q3-SELFEVAL": "Employee self-evaluation of performance", "Q_AT_Q3-WRITTEN": "Written feedback from a superior", "Q_AT_Q3-ILP": "Individual learning plans", "Q_AT_Q3-360DEG": "360-degree feedback", "Q_AT_Q3-UPWARD": "Upward feedback surveys", "Q_AT_Q3-OTHER": "other", "Q_LR_Q4_7": "4. Is there a common performance scale / rating system for central government employees?", "Q_LR_Q4a": "4.1. If selected ‘Yes, a standard performance scale / rating system for the central government above, how many categories are in the scale or rating system?", "Q_LR_Q4c": "4.3. If selected ‘Yes, a standard performance scale / rating system for the central government’ above, are there quotas on how many employees can receive the highest rating or category?", "Q_AT_Q5_7": "5. Which of the following indicators are used to assess team performance and to what extent?", "Q_AT_Q5-EMP": "Team assessments by employees", "Q_AT_Q5-SUP": "Team assessments by superiors", "Q_MC_Q5a": "5.1. If answered anything other than ‘not used / not applicable’ to either option above, which criteria are used for team performance assessment?", "Q_MC_Q5a-COLAB": "Collaboration", "Q_MC_Q5a-PROD": "Productivity", "Q_MC_Q5a-ACCOUNT": "Accountability / timeliness", "Q_MC_Q5a-CONFLICT": "Dealing with team conflicts", "Q_MC_Q5a-WORKDIST": "Fair work distribution", "Q_MC_Q5a-COMMS": "Communication", "Q_MC_Q5a-RESPECT": "Respect", "Q_MC_Q5a-NEWCHALL": "Preparedness to tackle new challenges", "Q_MC_Q5a-INNOV": "Innovation", "Q_MC_Q5a-RESULTGOAL": "Team results – vis-à-vis team goals", "Q_MC_Q5a-RESULTTEAMS": "Team results – vis-à-vis other teams results", "Q_MC_Q5a-EXTREVIEW": "External review (from employees outside of the team)", "Q_MC_Q5a-KPIS": "Meeting key performance indicators", "Q_MC_Q5a-other": "other", "Q_MC_Q5b": "5.2. If answered anything other than ‘not used/not applicable’ to either option above, how are teams rewarded in case of an above-average performance?", "Q_MC_Q5b-MANREC": "Positive recognition by manager", "Q_MC_Q5b-FINANC": "Financial rewards", "Q_MC_Q5b-TRAINING": "Training / learning opportunities are offered", "Q_MC_Q5b-PTO": "Extra holiday, paid time off or paid leave", "Q_MC_Q5b-INDPA": "Positive impact on individual performance assessment", "Q_MC_Q5b-NONE": "Not rewarded", "Q_MC_Q5b-other": "other", "Q_AT_Q6_7": "6. Which of the following indicators are used to assess overall / aggregate workforce performance?", "Q_AT_Q6-EMPSURV": "Specific questions in employee surveys on perceptions of individual and team performance", "Q_AT_Q6-ABSENT": "Absenteeism", "Q_AT_Q6-EMPTURN": "Employee turnover", "Q_AT_Q6-INTCOMPL": "Complaints from employees internally in the organisation", "Q_AT_Q6-EXTCOMPL": "External complaints (user satisfaction)", "Q_AT_Q6-EMPPROD": "Employee productivity and efficiency", "Q_AT_Q6-METRICS": "Employee output or outcome metrics", "Q_AT_Q6-AGGREG": "Aggregation / averages of individuals’ performance ratings at the organisational level", "Q_AT_Q6-OTHER": "other", "Q_MC_Q7_7": "7. Is the aggregate performance assessment data shared, communicated and / or discussed to find trends or potential issues?", "Q_MC_Q7-MANAG": "Yes, discussed within a managerial working group", "Q_MC_Q7-ORGANIS": "Yes, shared within the individual organisation", "Q_MC_Q7-PUBLIC": "Yes, publicly shared (e.g., in an organisational annual report, on the website)", "Q_MC_Q7-NO": "Not shared", "Q_MC_Q7-other": "other", "Q_MC_Q8_7": "8. What are possible outcomes for employees receiving above-average performance assessments?", "Q_MC_Q8-CAREERADV": "Career advancement / promotion", "Q_MC_Q8-BONUS": "Remuneration – one-time bonuses", "Q_MC_Q8-SALARYINC": "Remuneration – permanent salary increase", "Q_MC_Q8-PSCONTREN": "Contract renewal in the public service / remaining in the public service", "Q_MC_Q8-FTCONTRENEW": "Employment contract renewal in the public service (for employees on a fixed-term contract)", "Q_MC_Q8-TRAIN": "Training / learning opportunities are offered", "Q_MC_Q8-MOBIL": "Individual talent plan developed or mobility opportunity offered", "Q_MC_Q8-MENT": "Mentoring is offered", "Q_MC_Q8-PTO": "Extra holiday, paid time off or paid leave", "Q_MC_Q8-RECOGMAN": "Positive recognition by the manager (communicated within the organisation)", "Q_MC_Q8b": "8.2. If selected ‘Remuneration – one-time bonuses’ above, what types of employees can qualify for a bonus?", "Q_MC_Q8b-POLADV": "Ministerial / political advisors", "Q_MC_Q8b-SLPS": "Senior-level public servants", "Q_MC_Q8b-MIDMAN": "Middle managers", "Q_MC_Q8b-NONMAN": "Non-managerial professional staff", "Q_LR_Q8c": "8.3. If selected ‘Remuneration – one-time bonuses’ above, what share of eligible employees received a bonus in 2023?", "Q_MC_Q9_7": "9. What can be the consequences for employees receiving below-average performance assessments?", "Q_MC_Q9-WORKRESP": "Reduction in work responsibilities", "Q_MC_Q9-DEMOT": "Demotion of rank / grade", "Q_MC_Q9-NOPROM": "Not being promoted", "Q_MC_Q9-NOBONUS": "Not receiving a bonus", "Q_MC_Q9-NOSALARINC": "Not receiving a permanent salary increase", "Q_MC_Q9-TRANSF": "Transfer to another position same rank / grade which they might be better suited for", "Q_MC_Q9-SALREDTEMP": "Salary reduction – temporarily", "Q_MC_Q9-SALREDPERM": "Salary reduction – permanently", "Q_MC_Q9-MOREPAS": "More frequent performance evaluations", "Q_MC_Q9-PIP": "Setting up a performance improvement plan", "Q_MC_Q9-MENT": "Mandatory mentoring / coaching", "Q_MC_Q9-TRAIN": "Mandatory training", "Q_MC_Q9-LOA": "Disciplinary leave of absence", "Q_MC_Q9-NOCONTREN": "Contract not renewed / extended", "Q_MC_Q9-DISMIS": "Dismissal", "Q_MC_Q9-NO": "Not possible to discipline based on performance assessment", "Q_AT_Q11_7": "11. What challenges, if any, are present in your central government regarding performance assessment systems?", "Q_AT_Q11-TRAIN": "Lack of training of the performance management system and how to conduct evaluations", "Q_AT_Q11-UNDER": "Lack of understanding of how to effectively manage performance", "Q_AT_Q11-RESIST": "Employee resistance to the system", "Q_AT_Q11-HIGHRAT": "Overuse of high-performance ratings", "Q_AT_Q11-CONSEQ": "Lack of link between the outcome of performance assessment and positive / negative consequences", "Q_AT_Q11-COMPLEX": "Complexity of the existing system", "Q_AT_Q11-XORGCOMP": "Lack of cross-organisational comparability of employee performance", "Q_AT_Q11-LEADCOMIT": "Lack of leadership commitment", "Q_AT_Q11-BENCHMARK": "Lack of benchmarking across organisations", "Q_AT_Q11-BUDGET": "Lack of budget to develop the performance assessment system", "Q_AT_Q11-CAPACITY": "Lack of capacity to develop the performance assessment system", "Q_AT_Q11-DIGITAL": "Lack of or gaps in digitalisation of the system", "Q_AT_Q11-APPLICAT": "Inconsistency in application of performance assessment system by different managers", "Q_AT_Q11-BURDEN": "Burdensome process after assigning a low-performance rating / score", "Q_AT_Q12_7": "12. Is training available on the performance management system?", "Q_AT_Q12-MANAG": "For managers carrying out performance assessments of staff", "Q_AT_Q12-EMP": "For employees who are being assessed", "Q_AT_Q12-360PEERS": "For peers / respondents in 360-degree feedback, if applicable", "Q_AT_Q12-OTHER": "other", "Q_MC_Q12a": "12.1. If responded anything other than \"No training available\" or “Not applicable” to “For managers carrying out performance assessments for staff” above, are any of the following themes included in the training available for managers?", "Q_MC_Q12a-OBJ": "Objectively assessing employee performance", "Q_MC_Q12a-DIFDISC": "Having difficult discussions", "Q_MC_Q12a-FEEDB": "Providing clear and effective feedback", "Q_MC_Q12a-BIAS": "Mitigating bias", "Q_MC_Q12a-other": "other", "Q_MC_Q13_7": "13. Is performance assessment of employees formally discussed at managerial meetings?", "Q_MC_Q13-COMPARE": "Yes, managers meet to compare all results of their team’s performance assessment", "Q_MC_Q13-JUSTIFY": "Yes, managers meet to discuss and justify the assignment of scores at the highest and lowest end of the scale", "Q_MC_Q13-CHALLENGES": "Yes, managers meet to discuss the challenges of performance assessment", "Q_MC_Q13-NO": "No formal discussion of performance assessment at managerial meetings", "Q_MC_Q13-other": "other" } } }