<ul><li><a href=https://www.mcmc.gov.my/skmmgovmy/files/attachments/Guidelines_Dispute_Resolution_.pdf target=_blank>Guidelines for Dispute Resolution(Malaysia Communication and  Multimedia Comission Guidelines, effective date 1 July 2003, )</a></li><li><a href=https://www.mcmc.gov.my/legal/acts/malaysian-communications-and-multimedia-commission target=_blank>Malaysian Communications And Multimedia Commission Act 1998(Act 589, first enacted 1 November 1998, latest amendment on 1 August 2005, Part V)</a></li></ul>